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Bluetracker Privacy
Statement
Our Commitment
Last Updated: November 22, 2008
Bluetracker (hereinafter, "Bluetracker", "we",
"our" or "us") respects and is committed
to protecting your privacy. This document outlines how
we collect, use and protect your personal information.
Overview
(a) Application of this Privacy Statement
This Privacy Statement (the “Statement”) applies
to personal information collected through this website
http://www.bluetracker.com (the "Site") or through
the on-line Service advertised on the Site (the “Service”).
(b) Your Consent
By using the Site and/or Service, you acknowledge that
you have read and understood this Statement and consent
to our collection, use and disclosure of your personal
information as set forth herein.
(c) Personal Information
"Personal information" is information that can
identify you as an individual and includes information
such as your name, e-mail and mailing address. Information
may cease to be "personal information" when
it is stripped of all identifiers or aggregated with personal
information collected from other individuals.
(d) Changes to the Statement
We will occasionally update this Statement to reflect
changes in our services and customer feedback. When we
post changes to this Statement, we will revise the “last
updated” date at the top of this statement. If there
are material changes to this statement or in how we may
use your personal information, we will notify you either
by prominently posting a notice of such changes prior
to implementing the change or by directly sending you
a notification. We encourage you to periodically review
this Statement to be informed of how we are protecting
your information. Your continued use of this Site or the
Service after a change to this Statement has been made
signifies your acknowledgement and acceptance of such
change.
Consent
You can browse the Site without telling us who you are
or revealing any personal information about yourself.
In order to provide you certain services or information,
including without limitation, the Service, we may request
that you provide certain personal information, which may
include your name, address, e-mail address or any other
information from which your identity is discernible. Your
provision of such information is voluntary; however, if
you elect not to provide such information certain services
or information may not be made available to you.
When you voluntarily provide us with your personal information,
you are consenting to our collection, use and disclosure
of that information for the purposes identified at the
time of collection, and as otherwise set out in this Statement.
If you post any of your personal information in areas
of the Site or the Service that may be viewed by others,
you acknowledge that we have no control over such persons
and agree that we are not responsible for the use made
by third parties of the information you post or otherwise
make available to others through the Site or the Service.
How We Use Your Personal Information
Bluetracker uses your personal information to respond
to your requests for information, provide customer support
and troubleshoot problems. We also use your personal contact
information to notify you of information related to your
use of our services, such as upgrades, that we consider
necessary for your continued use of our service.
With your consent, from time to time Bluetracker may use
your personal contact information to communicate with
you about new products and services from us.
Withdrawing Consent
If at any time, you decide you do not wish to receive
communications from us or you no longer wish to receive
our services, you may advise of such decision by clearly
following the "unsubscribe" instructions in
any email you receive from us, or by providing written
notice to the Privacy Officer at the address set out below.
Please be aware that in certain circumstances the withdrawal
of your consent to our collection and use of your personal
information may mean we may no longer provide you with
products and services. We will notify you of the consequences
of your withdrawal.
Cookies
Bluetracker sends a single "session cookie"
to your computer when you first log in to your Bluetracker
account by entering your e-mail address and password,
if you have selected the “Remember Me” option.
This cookie is a security measure, which allows us to
ensure that your session using the Service is not interfered
with by an unauthorized third party. Once you log out
or close your browser, this session cookie will expire
and no longer have any effect.
IP Logging
The servers that operate our Site and Service automatically
identify your computer by its IP address. We do log IP
addresses, and we do link the IP addresses to individual
accounts to personally identify our customers, if your
account has been configured to use our firewall, and prevent,
and monitor security. If we determine that you have provided
a false email address, used our services to menace, threaten,
harass, intimidate or otherwise deceptively pose as another
person, your actions may be investigated and your IP address
may be disclosed to the recipient of any email, their
legal counsel or representatives, and law enforcement
officials as part of such an investigation.
Limiting Collection, Use and Disclosure
We only collect personal information about you that we
consider necessary for achieving an identified purpose.
We do not, and will never use or disclose your personal
information for purposes other than those identified at
the time of collection or as otherwise set out in this
Statement.
Disclosure
Bluetracker will not disclose your personal information
except in the limited circumstances described below, or
with your consent.
1. Agent and Contractors. We share information with companies
and individuals that we hire to help us perform certain
services, such as service hosting, technical support and
payment processing. These companies and individuals will
have access to your personal information as necessary
to perform their functions, but they may not share that
information with any other third party. Some of these
companies and individuals may be located outside of Canada
and your provision of personal information through this
website or the Service constitutes consent to the transfer
of your personal information outside of Canada and you
acknowledge that foreign governments, courts of law, enforcement
or regulatory agencies may obtain disclosure of your personal
information through the laws of such foreign countries.
2. Permitted or Required by Law. Applicable privacy laws
in Canada permit or require the disclosure of personal
information without consent in limited circumstances.
Where permitted or required by applicable laws, we may
disclose your personal information.
3. Investigations, Breaches of the Terms of Service or
the Terms of Use. We may also disclose personal information
that we in good faith believe is appropriate to prevent,
take action or investigate suspected fraud, situations
involving potential threats to the physical safety of
any person, abuse, misuse or unauthorized use of our products
and services or other illegal activity, or to prevent,
take action or investigate violations of our Terms of
Service or the Terms of Use.
4. Sale of Assets. Bluetracker may disclose and/or transfer
its database, including personal information contained
therein, to a third party who acquires all or substantially
all of the assets of the company or a portion of our business,
whether by merger, acquisition, reorganization or otherwise.
In addition, in the event Bluetracker becomes the subject
of a bankruptcy or insolvency proceeding, whether voluntary
or involuntary, Bluetracker or its trustee in bankruptcy
may sell, license or otherwise dispose of such information
in a transaction approved by a court of law.
Retention
We retain your personal information only as long as necessary
to fulfill identified purposes, unless a longer retention
is permitted or required by law.
Accuracy
Information that you provide to Bluetracker must be true,
accurate and complete. We rely on you to inform us of
any changes in your personal information (contact details,
telephone number or email address) by updating them using
the Users Section in the Service or by contacting us using
the Contact Information below.
Safeguards
Bluetracker uses physical, administrative and technical
safeguards to protect your personal information against
loss or theft, as well as unauthorized access and disclosure.
There are security features built into our Service including
the timed expiration of sessions and our servers for our
Site and the Service are stored in physically secured
facilities.
You are also responsible for the security of the information
disclosed in your account. If, after you register for
our Service, or any other service for which registration
is required, you believe that someone has obtained access
to your password, please change it immediately and contact
us right away using the contact information below.
If you have questions about our security practices please
feel free to send an email to us. Email: sales@bluetracker.com
with the subject Security. Our account managers will coordinate
your request with our Privacy Officer.
Access
You have a right to request access to, and to challenge
the accuracy and completeness of, your personal information
that we have in our possession. You also have a right
to receive a general accounting of how that information
has been used and disclosed, subject to certain circumstances
prescribed by law.
To request access to, or to amend, your personal information,
please contact us in writing using the contact information
below. We may need to verify your identity before responding
to your request.
Accountability
The Privacy Officer is responsible for Bluetracker's compliance
with the Personal Information Protection and Electronic
Documents Act ("PIPEDA") and other applicable
privacy legislation.
If you have any questions, comments or complaints about
this Policy or our handling of your personal information,
or if you wish to withdraw your consent to our use of
your personal information or to request access to or update
any information we have on file, please contact our Privacy
Officer using the contact information below:
Bluetracker
Attention: Privacy Officer
206-49 Spadina Ave.
Toronto, ON M5V2J1 |
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